Privacy Policy

Privacy Policy 

This Privacy Policy explains how we collect, use and protect personal information when you visit our website or contact us. 

We are committed to protecting your privacy and handling your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. 

Who We Are 

This website is operated by NetZero Building Solutions Ltd T/as NetZero Group. 

If you have any questions about this policy or how we handle your personal information, you can contact us at: 

Email: email@netzerogroup.uk  
Address: Drake House, Gadbrook Park, Northwich, CW9 7RA 

What Information We Collect 

We may collect and process the following types of personal information: 

Information you provide to us 

When you contact us through the website or by email we may collect: 

• Your name 

• Email address 

• Organisation name 

• Any information you choose to include in your message 

Website usage information 

We may collect limited information about how visitors use our website, such as: 

• pages visited 

• time spent on pages 

• approximate geographic location 

• device and browser type 

This information helps us understand how the website is used and improve its performance. 

How We Use Your Information 

We use personal information only where necessary and for legitimate purposes, including: 

• responding to enquiries or requests 

• providing information about our services 

• improving our website and user experience 

• maintaining the security of our website 

We do not sell or share personal data for marketing purposes. 

Legal Basis for Processing 

Under UK GDPR, we rely on the following legal bases for processing personal information: 

Legitimate Interests 
To respond to enquiries and operate our website. 

Consent 
Where you have given clear consent for us to process your information. 

How We Store and Protect Your Information 

We take appropriate technical and organisational measures to protect personal information from unauthorised access, loss or misuse. 

Personal information is stored securely and only retained for as long as necessary to fulfil the purposes outlined in this policy. 

Sharing Your Information 

We do not sell personal information. 

In some cases we may share information with trusted service providers who support the operation of our website or systems (for example website hosting or analytics providers). 

Where this occurs, we ensure that appropriate safeguards are in place to protect personal information. 

Cookies 

Our website may use cookies or similar technologies to improve website functionality and understand how the site is used. 

Cookies are small text files stored on your device. 

You can control or delete cookies through your browser settings. 

Your Data Protection Rights 

Under UK data protection law, you have the right to: 

• request access to your personal information 

• request correction of inaccurate information 

• request deletion of your information where appropriate 

• object to certain types of processing 

• request restriction of processing in certain circumstances 

If you wish to exercise any of these rights, please contact us using the details above. 

Changes to This Privacy Policy 

We may update this policy from time to time to reflect changes in legal requirements or how we operate our website. 

The latest version will always be available on this page. 

Contact 

If you have any questions about this Privacy Policy or how we process personal information, please contact: 

Email: email@netzerogroup.uk  
Address: Drake House, Gadbrook Park, Northwich, CW6 7RA